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Imagine your customers guiding themselves
through the ordering process, telling you precisely and accurately
what they want. Rather than taking orders, your sales force is freed
to pursue new accounts and deliver unmatched customer service. Your
costs go down, your service goes up. Accounts you have long pursued
finally bring their business to you.
It can happen, and for a lot less than you think, by using the
Internet.
Our webSTORE was designed to meet your crucial needs. Developed
after many focus groups with professional just like you, webSTORE
easily transforms your enterprise into a powerful e-commerce
company. Your electronic branch can contain information such as
product descriptions, photos, technical sheets, price, quantity on
hand, color options and much more. The information presented
is customized to meet the needs of your target market. For example,
you can display pricing after a password-secured login, or you may
choose to hide pricing entirely, using the e-commerce system as a
24-hour order taker. The important thing to remember is you control
what your customers see.
With a clean, easy interface, even an inexperienced computer user
can quickly navigate the thousands of products you offer and select
just the items desired. This is accomplished with our proprietary
OrderPoint navigation system.
Your investment is fully utilized when all of your customers can
order from you with ease. Orders can be charged to credit cards, COD
or account, permitting total flexibility in payment processing.
Account credit levels are easily managed with a simple
administrative tool.
If you already have a back office system that you'd like to
continue using, you can choose the level of integration with that
system. The webSTORE product can operate as a complete stand-alone
solution or as an extension of your existing system - it's up to
you. Through a simple import/export feature, the information in your
database can easily be updated in the webSTORE as often as you
choose. webSTORE can also integrate with your back office through
ODBC/JDBC compliance or the use of XML. RealmLogic will consult with
you to determine the best course of action based on your goals.
In either case, orders placed by your customers arrive at the
dispatcher's desk, ready for delivery. Notification of orders can be
forwarded to anybody else in your enterprise that should be kept
informed. Additionally, customers can receive updates via email or
fax as to the status of their orders. [Learn more about our
webDISPATCH product]
RealmLogic does all the work of installing and setting up your
webSTORE. After meeting with you, evaluating your existing system
and determining your goals, RealmLogic will establish a preferred
solution. We then implement the solution, causing no disruption to
your existing business. Within a few days, you will be able to hold
an open house for your newest branch - your e-branch! Your webSTORE
investment is quickly returned through cost savings, increased sales
and reduction of errors and misunderstandings.
Additionally, the webSTORE product is designed to support
Internet banner advertising. You will find that by contacting your
vendors many of them will be willing to pay for placement of
their advertisement at your e-branch. The revenue from banner
advertising can help in repaying your investment above and beyond
the new customer services and other savings.
Contact us to learn more. Better yet, the best way to learn about
webSTORE is to see it in action.
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