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RealmLogic has developed a powerful, enterprise-wide
dispatch and delivery tool that changes the way you think about delivery.
Based on the simple idea of a day planner, webDISPATCH allows your
dispatch department to view, graphically, the status of every resource at
a glance.
Each morning, your dispatcher logs on to the system and reviews all the
unassigned transactions generated since he left the night before.
With a few mouse clicks, he assigns them to a specific truck at a specific
time. During the day, he can assign and re-assign loads unlimitedly, all
the way up until he commits the load and sends the truck out the gate.
Best of all, webDISPATCH tracks every "touch point" in the order
fulfillment process and logs it to a powerful database. As the load moves
from unassigned status through picking to in-route, every member of your
team can keep track of it. webDISPATCH can be easily accessed by
your customers over the Internet. By issuing a user name and
password to you customer, would allow them to view their own account
information both past and present. With your team and customers
accessing transaction statues will reduce the amount of calls the
dispatcher and others receive, increasing productivity and customer
service.
Over time, the data you build up about your fulfillment process will
begin to show you opportunities to improve your profitability. Do you have
too few trucks? Too many? Are your employees working to their potential?
Are you delivering unprofitable loads? You can now measure every link in
the process. What is the average duration of time between requested and
delivered? How much is it costing you in man hours and asset resources to
deliver a transaction/load? Where is your company falling short in the
order fulfillment process? With the powerful management reports, you
can turn those feelings and suspicions to hard numbers, making better
business decisions.
Look at just a few of the many features:
- Modify views on the fly by user preferences
- View company wide or by specific location, truck type, driver,
builder, or staging area information
- Centralize dispatching
- Touch points are logged hands free through scanning
- Print off automated driver and builder activity logs
- Searchable data base by customer, job, load, transaction, and
etc.
- Print off maps and driving directions
- Utilize GPS to keep track of vehicles on and off the road (optional)
- Track "touch points" by time, location, and associate's role
- Assign specific vehicle attributes, like dump/rollers or weight
capacity
- View or create management reports showing resource utilization
- Easy technology - Runs on FREE open source software or you
specify
- User friendly - Browser based and easy to understand
- Simple, affordable licensing by location, NOT vehicle or users!
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